Communication

Good communication is essential to a positive relationship. Declined ACC aims to provide clear open communication. Email is the preferred method of communication given its instantaneous and reliable nature. You are welcome however to contact in the manner most convenient to you. Please see the contact details page for more information.

Good communication applies not just to you, the client, but also ACC and FairWay. Despite a disagreement, it is possible to retain a professional relationship and dialogue. This often is the best way of resolving disputes.